Last Updated: 19 August 2026<\/strong><\/p>\n\n\n\n At Rana Collection<\/strong>, we carefully inspect and securely pack every handbag, clutch, and other product before dispatch. To maintain product quality and ensure a fair process for our customers, the following Refund, Cancellation & Exchange Policy applies to all purchases made through our website.<\/p>\n\n\n\n Rana Collection does not offer refunds or returns on purchased products.<\/strong><\/p>\n\n\n\n Once a product has been delivered, it cannot be returned for a refund.<\/p>\n\n\n\n However, exchange may be available<\/strong> in accordance with the conditions mentioned below.<\/p>\n\n\n\n An exchange request must be raised within 3 days from the date of delivery<\/strong> of the product.<\/p>\n\n\n\n Requests submitted after 3 days may not be accepted.<\/p>\n\n\n\n The product must be returned in its original condition, with all original packaging, tags, accessories, and other items supplied with the product.<\/p>\n\n\n\n Products that have been used, damaged after delivery, altered, washed, repaired, or otherwise modified by the customer may not be eligible for exchange.<\/p>\n\n\n\n A complete and continuous unboxing video is mandatory<\/strong> for any exchange request or complaint related to:<\/p>\n\n\n\n The video should clearly show the sealed package before opening<\/strong>, followed by the complete opening of the package and the product received.<\/p>\n\n\n\n The video should not be edited or have any cuts.<\/p>\n\n\n\n Without a valid and complete unboxing video, Rana Collection may not be able to verify the issue and the exchange request may be rejected.<\/strong><\/p>\n\n\n\n If your product is damaged during transportation or you receive a damaged\/broken product, please record a complete unboxing video while opening the parcel.<\/p>\n\n\n\n If the damage is clearly visible in the unboxing video and the claim is verified by Rana Collection, we may provide a replacement product<\/strong>, subject to product availability.<\/p>\n\n\n\n The replacement will generally be for the same product. If the same product is unavailable, an alternative resolution may be offered at the discretion of Rana Collection, subject to applicable law.<\/p>\n\n\n\n If you receive a product different from the one ordered or an item is missing from your package, please contact us within 3 days of delivery<\/strong> and provide the complete unboxing video.<\/p>\n\n\n\n After verification, Rana Collection may arrange an exchange or replacement, as applicable.<\/p>\n\n\n\n For an exchange to be considered:<\/p>\n\n\n\n We reserve the right to reject an exchange request if the product does not meet the above conditions.<\/p>\n\n\n\n Exchange is generally not available simply because you have changed your mind<\/strong>, do not like the product after receiving it, or ordered the wrong product, size, colour, or design, unless Rana Collection specifically agrees to the exchange.<\/p>\n\n\n\n Order cancellation may be requested before the order is dispatched<\/strong>.<\/p>\n\n\n\n Once an order has been dispatched, cancellation may no longer be possible.<\/p>\n\n\n\n If a cancellation request is accepted before dispatch, the applicable amount will be handled according to the payment method and applicable law.<\/p>\n\n\n\n Rana Collection may also cancel an order in circumstances such as product unavailability, pricing or technical errors, payment issues, suspected fraudulent activity, or other reasonable circumstances.<\/p>\n\n\n\n If an exchange is approved due to a verified wrong, damaged, or defective product received from Rana Collection, the applicable replacement shipping arrangement will be communicated to the customer.<\/p>\n\n\n\n If an exchange is approved for any other reason, shipping or other applicable charges may be borne by the customer.<\/p>\n\n\n\n Submitting an exchange request does not automatically guarantee approval.<\/p>\n\n\n\n Each request will be reviewed based on the information, photographs, unboxing video, condition of the product, and other relevant details provided by the customer.<\/p>\n\n\n\n Rana Collection reserves the right to make a reasonable determination regarding the eligibility of an exchange, subject to applicable consumer protection laws.<\/p>\n\n\n\n For your protection, please record a complete, uninterrupted video while opening your parcel<\/strong>.<\/p>\n\n\n\n Make sure that:<\/p>\n\n\n\n This video may be required to verify your exchange or damage claim.<\/p>\n\n\n\n Rana Collection reserves the right to update or modify this Refund, Cancellation & Exchange Policy from time to time.<\/p>\n\n\n\n Any updated policy will be published on this page with the revised \u201cLast Updated\u201d<\/strong> date.<\/p>\n\n\n\n Refund:<\/strong> Not available Refund, Cancellation & Exchange Policy Last Updated: 19 August 2026 At Rana Collection, we carefully inspect and securely pack every handbag, clutch, and other product before dispatch. To maintain product quality and ensure a fair process for our customers, the following Refund, Cancellation & Exchange Policy applies to all purchases made through our website. 1. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-463","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/ranacollection.in\/index.php?rest_route=\/wp\/v2\/pages\/463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ranacollection.in\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ranacollection.in\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ranacollection.in\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ranacollection.in\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=463"}],"version-history":[{"count":1,"href":"https:\/\/ranacollection.in\/index.php?rest_route=\/wp\/v2\/pages\/463\/revisions"}],"predecessor-version":[{"id":1017,"href":"https:\/\/ranacollection.in\/index.php?rest_route=\/wp\/v2\/pages\/463\/revisions\/1017"}],"wp:attachment":[{"href":"https:\/\/ranacollection.in\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}1. No Refund or Return<\/h2>\n\n\n\n
2. Exchange Period<\/h2>\n\n\n\n
3. Mandatory Unboxing Video<\/h2>\n\n\n\n
\n
4. Damaged Product or Parcel<\/h2>\n\n\n\n
5. Wrong Product or Missing Item<\/h2>\n\n\n\n
6. Exchange Conditions<\/h2>\n\n\n\n
\n
7. Change of Mind<\/h2>\n\n\n\n
8. Cancellation Policy<\/h2>\n\n\n\n
9. Exchange Shipping<\/h2>\n\n\n\n
10. Exchange Approval<\/h2>\n\n\n\n
11. Important Customer Instruction<\/h2>\n\n\n\n
\n
12. Policy Changes<\/h2>\n\n\n\n
Summary<\/h3>\n\n\n\n
Return:<\/strong> Not available
Exchange:<\/strong> Available only under eligible conditions
Exchange Period:<\/strong> Within 3 days of delivery
Unboxing Video:<\/strong> Mandatory for exchange\/complaints
Damaged Product:<\/strong> Replacement may be provided after verification<\/p>\n","protected":false},"excerpt":{"rendered":"